Introduction
At Senior.One, our mission is to provide compassionate and expert care navigation services to seniors and their caregivers, supporting them on their unique journey of aging. We are committed to empowering seniors and their caregivers with the knowledge, resources, and guidance they need to make informed decisions on care and achieve their desired quality of life. We are committed to protecting the privacy of our users. Our privacy policy explains how we collect, use, and disclose personal information that we collect from our users.
Information We Collect
We collect personal information from our users when they use our service. This includes: ● Name
● Contact information (such as email address and phone number)
● Location information
● Health-related information
We collect this information in order to match our users with appropriate care options.
How We Use Information
We use the personal information that we collect to provide our service to our users. This includes:
● Matching our users with appropriate care options such as; senior living options, home care agencies, etc.
● Communicating with our users about care options
● Providing customer support
We may also use personal information for other purposes with our users' consent.
How We Share Information
We may share personal information with third parties in order to provide our service to our users. This includes:
● Care providers in order to connect our users with appropriate options ● Service providers who provide non care based services
We may also disclose personal information if required by law or in response to a court order or other legal request.
Your Choices
Our users have the following choices with respect to their personal information: ● You can opt out of receiving emails from us by clicking the "unsubscribe" link in the footer of the email
● You can request that we delete your personal information by contacting us at support@senior.one
Security
We take reasonable measures to protect the personal information that we collect from our users. This includes using industry-standard encryption and firewalls, as well as limiting access to personal information to authorized personnel.
Data Retention
We retain personal information for as long as necessary to provide our service to our users and for other lawful purposes. We may also retain personal information for longer periods of time if required by law.
Changes to this Policy
We may update this privacy policy from time to time. We will notify our users of any material changes to this policy by posting a notice on our website or by other means.
Contact Us
If you have any questions or concerns about this privacy policy, please contact us at 1-888-888-2191 or support@senior.one